When it comes to customer journeys, experience is everything. After all, your customers’ opinions about your brand are based on the sum of their interactions.
You can think of consumer interactions as a journey with different stages. This allows you to consider the big picture about every experience and elevates your understanding of customer needs and pain points.
In this webinar, Ordergroove, Shopify, Gorgias, Okendo, Shipbob, Loop, LoyaltyLion, and TalentPop discuss the best ways to build an exceptional experience along every part of your customer journey.
Watch The Ultimate Shopify Customer Journey; Ep 8 and learn:
- Tactical tips on how to combat rising acquisition costs by building a sophisticated subscription experience
- How giving subscribers control and offering a flexible & personalized subscription solution increase retention
- Practical tips and real-life examples based on brands like Dollar Shave Club, La Colombe, and OLLY to deliver best-in-class subscriber experiences
