Retail 2020

Recurring Revenue Delivers Results

2020 promises to be a huge year for customer loyalty. Retailers are looking for effective ways to increase customer retention, increase sales, and promote repeat transactions, and thus recurring revenue programs are growing faster than ever.

According to NAPCO Research:

• 77% of these retailers report that a recurring revenue model is a “prerequisite for doing business.
• 65% of retailers report that recurring customers provide “greater profitability.”
• 87 percent of brands and retailers are seeing the revenue contribution from their recurring revenue programs grow substantially year-over-year

Download the report to learn more about the lasting benefits of recurring revenue programs and how they’re projected to grow and further influence retail in 2020.